Your privacy matters to us. This Privacy Policy explains how bit888 collects, uses, stores, and protects your personal information when you use our platform. We are committed to handling your data with transparency and care.
Last Updated: January 1, 2026ℹ️ Summary: bit888 collects only the personal data necessary to operate a safe, compliant, and enjoyable gaming platform for Filipino players. We do not sell your personal data to third parties. You have the right to access, correct, and request deletion of your data at any time.
bit888 ("bit888," "we," "us," or "our") operates the online gaming platform accessible at bit888.one and any associated mobile applications or services (collectively, the "Platform"). We are committed to protecting the privacy and personal data of all users ("you," "your," or "Player") in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC).
This Privacy Policy describes the types of personal information we collect, the purposes for which we use it, the circumstances under which we may share it, and the rights you have with respect to your personal data. It applies to all personal data collected through the Platform, whether submitted during registration, during gameplay, through customer support interactions, or through your general use of the Platform.
By registering an account or using the bit888 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please do not use the Platform.
This Privacy Policy should be read together with our Terms & Conditions. Capitalized terms not defined here have the meanings given to them in the Terms & Conditions.
bit888 collects personal data through various means, including information you provide directly, data generated through your use of the Platform, and information received from third parties. The categories of personal data we collect include:
bit888 uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, identity data |
| Identity verification and KYC compliance | KYC documents, registration data |
| Processing deposits and withdrawals | Financial data, transaction data |
| Providing and improving gaming services | Usage data, transaction data |
| Fraud prevention and security monitoring | Device data, IP address, transaction data |
| Anti-money laundering (AML) compliance | Financial data, KYC data, transaction data |
| Customer support and dispute resolution | Communications data, account data |
| Responsible gaming monitoring and tools | Transaction data, responsible gaming data |
| Sending service notifications and updates | Email address, mobile number |
| Marketing communications (with consent) | Email address, usage data |
| Regulatory reporting to PAGCOR and NPC | As required by applicable regulations |
| Analytics and platform improvement | Usage data, cookie data (anonymized) |
bit888 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.
bit888 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
bit888 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
All third-party service providers who process personal data on behalf of bit888 are required to implement appropriate technical and organizational security measures and to process data only in accordance with our instructions and applicable data protection law.
bit888 does not transfer personal data outside the Philippines except where necessary for payment processing or cloud infrastructure, and only where adequate data protection safeguards are in place.
bit888 uses cookies and similar tracking technologies (such as web beacons and pixel tags) to enhance your experience on the Platform, analyze usage patterns, and support our security and fraud prevention measures.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies, refer to your browser's help documentation.
bit888 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulatory obligations. Our general retention periods are as follows:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with our data disposal procedures.
bit888 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, bit888 will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 16-03.
Note: While bit888 takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for keeping your account credentials confidential and for notifying us immediately of any suspected unauthorized access.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bit888:
To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Privacy Request." We will respond to your request within fifteen (15) business days. We may need to verify your identity before processing your request.
The bit888 Platform is strictly intended for users who are 21 years of age or older, in accordance with Philippine gaming regulations. bit888 does not knowingly collect personal data from individuals under the age of 21.
If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data from our systems and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately at [email protected].
The bit888 Platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies solely to the bit888 Platform and does not cover the privacy practices of any third-party websites. bit888 is not responsible for the content, privacy policies, or data practices of any third-party sites. We encourage you to review the privacy policy of any third-party site you visit.
bit888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. Your continued use of the Platform after any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of how we protect your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer (DPO):
Data Protection Officer – bit888
Email: [email protected]
Subject Line: "Data Privacy Request"
Response Time: Within 15 business days
Support Hours: 24 hours a day, 7 days a week
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.
Here's a quick look at how bit888 keeps your personal data safe and respects your privacy rights as a Filipino player.
All data transmitted between your device and the bit888 Platform is encrypted using TLS. Sensitive data at rest is also encrypted using industry-standard algorithms.
bit888 never sells, rents, or trades your personal information to third parties for marketing purposes. Your data is used only to operate and improve our platform.
As a Filipino user, you have full rights under the Data Privacy Act of 2012 — including access, correction, deletion, and the right to lodge a complaint with the NPC.
We collect identity documents to comply with PAGCOR licensing requirements and Anti-Money Laundering Council (AMLC) regulations — keeping the platform safe for everyone.
We keep your data only as long as legally required. Account and transaction records are retained for 5 years post-closure per PAGCOR rules, then securely deleted.
We use only necessary, functional, and analytics cookies by default. Marketing cookies require your explicit consent and can be managed through your browser settings.
Your personal data is in safe hands. Join thousands of Filipino players who trust bit888 for a secure, fair, and responsible gaming experience — backed by strong data privacy practices.
Explore bit888 Casino Read Terms & Conditions